Lion Brand Notebook

News, Ideas and Information for Crafting with Yarn

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Did You Know…? How to Stay Logged Into LionBrand.com

January 4th, 2011

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You probably already know that you need a LionBrand.com account to access our thousands of free patterns. But did you know that your account also helps you to keep track of patterns you’ve downloaded as PDFs, in case you misplace them? What’s more, it allows you to edit (or delete) any of the pattern ratings, club listings, photos you’ve shared, and other items on our website. It also allows you to keep track of your favorite patterns, and it even makes sure that information to sync to the Lion Brand iPhone app! Plus your account keeps your shopping cart saved and so much more!

Generally, LionBrand.com will keep you logged in for a long time, but if you have issues staying logged in, here are two ways you can address this problem:

First, LionBrand.com uses “cookies” to save you the trouble of logging in and out. If you’re not staying logged in, it’s most likely that you don’t have “cookies” enabled on your web browser program (Internet Explorer, Safari, Firefox, Chrome, etc.). If this is the case, please go to the “Tools” tab of your web browser, select the “Options” menu, and go to the “Privacy” tab to change the settings to accept cookies from our website.

If you prefer not to activate cookies, most web browsers will save your password for you! To use this second option, just go to the “Tools” tab, then “Options,” then “Security” to manage your saved passwords.

Finally, if you’ve simply forgotten your password and just need a reminder, LionBrand.com can send you that information in an automatic e-mail! Just go to LionBrand.com, click on the “login” button, type your e-mail address in the designated box, and click on the link that says, “Forgot your Lion Brand password? Click here.” You’ll get your password e-mailed to you right away!

  • Judith

    I didn’t know you kept track of my downloaded patterns. Good to know. Thanks for the info

    Judith

  • LVBlairGallagher

    Cool that I can track what patterns I have downloaded. I didn’t know that.

  • Marcela_882

    I have mistakenly unsubscribed. I wanted to change my email address from marcela_882@msn.com to mfigueoa@auburn.wednet.edu.

    Have I lost all the patterns I had saved?

    • Anonymous

      Hi Marcela, shoot Customer Service an e-mail at support@lionbrand.com and someone can help you update the e-mail address associated with your account manually.

  • Kceur

    I was trying to buy yarn for a scarf that had diffeent stitches and colors. I ordered the first color and went back to put the others in the basket and it wouldn’t go back to the same site.

    • Anonymous

      Hi Kceur, shoot an e-mail to Customer Service and someone would be happy to help you with your order. You can also try this link to get you back into your shopping cart.

  • Helen041931

    I want to stay logged on to Lionbrand.com. How do I do that? I enjoy the patterns and Lola.
    Helen Quigley
    13690 Central Pike
    Mount Juliet,TN 37122
    615-449-5793
    helen041931@yahoo.com

    • Anonymous

      Hi Helen, just follow the tips in this blog post and you should be able to stay logged in.

  • Claire Mathews

    I have tried several times over the past 2 weeks to have you send me my password, which I have forgotten, but have not received it in my e-mail. What can I do?

    • Anonymous

      Hi Claire, it’s possible that the notification is going to your spam filter, so be sure to check that. Otherwise, shoot Customer Service an e-mail at support@lionbrand.com and someone will send you a notification with that info.

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