June 5th, 2012
Everybody needs a helping hand sometimes. If you’re stuck on a pattern and reach out to us, you might get the chance to chat with Laura! She’s one of our resident experts, and I’m always impressed with her encyclopedic knowledge of all things yarncrafting. But you don’t have to take my word for it. Check out this sweet email from Diane:
Over the past couple of years, since I’ve gotten back into knitting, I’ve run into pattern problems that I couldn’t figure out for myself. You have been such a tremendous help, talking me through the rough spots and making it possible for me to finish several sweaters for our two sets of twin great-grandchildren and one teenage grandson. All of the patterns I used were labeled “Easy,” but in each I needed a little assistance. I appreciate having a support line, and most of all I appreciate knowing that you’re going to be there for my next question.
Thanks so much for your email, Diane! Remember, if you need help with a pattern, please reach out to us! You can call 800-661-7551 on weekdays or email firstname.lastname@example.org.